SHIPPING & RETURNS
Trevor the carrier pigeon has been a fundamental part of KBC's delivery game. He has won employee of the month a record 12 times. Whenever an order is placed, he informs the roastery and we get a new batch sorted and packed to your specification. Working 24/7, Trevor ensures that you get your coffee direct to your door within 7 days of ordering. The reason for such a window, is at KBC we don't roast everyday and therefore we try to guarantee that you get freshly roasted and perfectly rested coffee.
(Note: Individual coffee is sent using Royal Mail 1st Class
Multiple Items are sent using MyHermes)
Return & Exchange Policy
If the coffee you receive is ever not up to the standards you'd expect, please don't hesitate to contact us and we will do our best to rectify any concerns or issues you have experienced.
When brewing coffee, you can vary how the coffee tastes and therefore would always encourage people to ask for best brewing ratios to ensure you're enjoying the coffee at its best.